Updated on 27/01/2025

PRIVACY POLICY

To immediately access the cookie policy, click here
This document cancels and fully replaces the cookie document previously published.

This policy has been drafted and customised for visitors to the websites
www.coem.it, www.fioranese.it, www.coemfioranesecoverings.com, www.coemfioranesevents.com, www.lifetiles.it

WEBSITE POLICY PURSUANT TO THE PROVISIONS OF ART. 13 AND 14 OF EUROPEAN REGULATION 2016/679 (GDPR)

Specific summary information is progressively indicated or displayed on the website pages dedicated to particular services on request that have forms for the collection of data. Please note that, to provide a complete service, our website may contain links to other websites, not managed by COEM S.p.A.
COEM S.p.A. is not liable for errors, contents, cookies, the publication of illicit moral content, advertising, banners or files not compliant with the regulations and laws in force, and for compliance with the Privacy regulation on the part of sites not managed by the Data Controller.
Pursuant to and in accordance with articles 13 and 14 of European Regulation 2016/679, in its capacity as Data Controller of your personal data, COEM S.p.A. hereby informs you that the aforementioned regulation provides for the protection of data subjects with regard to personal data processing and that said processing shall be based on the principles of lawfulness, fairness and transparency and the protection of your confidentiality and rights. The personal data and information submitted by you or otherwise acquired during your use of the website shall be processed in compliance with the legal provisions set forth in the aforementioned regulation and with the confidentiality obligations established therein.

DATA SUBJECTS AND STORAGE TIME

Users of the websites www.coem.it, www.fioranese.it, www.coemfioranesecoverings.com, www.coemfioranesevents.com, www.lifetiles.it

During users’ browsing experience, the computer systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols, such as, by way of example, the IP addresses or the domain names of the computers and terminals used, the URI (Uniform Resource Identifier/Locator) addresses of the resources requested, the time of the request, the size of the file obtained and other parameters relating to the user’s operating system.

For further information, please consult the cookie policy available on the website.

  1. Download

    When you fill in the “download” form accessible from sponsored posts, your common data will be used to allow you to download our catalogues or magazines, in full compliance with the principles of lawfulness and correctness, and with the legal measures in force. Your data are provided for this purpose in order to meet your request.
    The legal basis for processing is art. 6.1.b) of the GDPR. Your data will be stored for the length of time necessary to provide the service you requested.

  2. Newsletter

    When you fill in the form accessible in the “Newsletter” sections, your common personal data will be used to respond to your request for the sending of the newsletter and subscription to the mailing list for marketing activities, newsletters, sending of promotional, commercial and advertising material, or material regarding events and activities of the Data Controller via e-mail, software systems managed by third parties in full compliance with the principles of lawfulness and correctness, and with the legal measures in force. It is not mandatory to provide your personal data, but refusal to do so will make it impossible for COEM to respond to your request for subscription to the newsletter and to inform you on new developments at COEM. The legal basis for processing is art. 6.1.a) of the GDPR. You may oppose processing at any time by using the “UNSUBSCRIBE” link at the bottom of the e-mail, or by sending a request to the Data Controller at the contact details indicated in this privacy policy. Your data will be stored until you decide to cancel your subscription.

PERSONAL DATA PROCESSING METHODS

Your personal data will be processed using manual, electronic and/or telematic methods, automated contact means (e.g. automated e-mail sending campaigns, etc.) through the use of cookies (as indicated in the cookie policy available on the website), in compliance with the procedures indicated in articles 6 and 32 of the GDPR and through the adoption of the appropriate security measures contemplated.
To compare and where possible improve communication results, the Data Controller uses systems for the sending of newsletters and promotional communications with reports. These reports provide the Data Controller with information on, for example: the number of readers, web page openings, single clickers and clicks; the devices (IPhone, smartphones…) and operating systems (Windows, Apple, Linux, Android…) used to read the communication; the number of users with subscription pending; breakdown of the e-mails sent per date/hour/minute; breakdown of e-mails into those delivered, not delivered and forwarded; list of users who have unsubscribed from the newsletter. All these data are used in order to compare and where possible improve communication results.

RECIPIENTS OF PERSONAL DATA AND DATA DISSEMINATION

Your data will be processed by personnel specifically entrusted for the purpose, and may be processed by third parties belonging, for example, to the following categories:

  • external subjects that provide cloud services;
  • technical assistance providers;
  • third-party service providers;
  • social media platforms that offer sponsored post services (e.g. Facebook etc.);
  • MailUp for newsletter management.

In some instances, the subjects belonging to the above categories act as data processors appointed for the purpose by the Data Controller in compliance with article 28 of the GDPR; in other cases, they operate completely independently, as separate data controllers. In this latter case, your personal data are transmitted to said independent data controllers exclusively for the purposes indicated in this privacy policy.

You may request the full list by writing to the Data Controller.
Your data will not be disseminated.

TRANSFER OF PERSONAL DATA

Your data are stored in countries belonging to the European Union. Only data processed using cookies are transferred to countries not belonging to the European Union, as indicated in the Cookie Policy of the companies that provide the services relating to third-party cookies or sponsored posts. For further information, write to privacy.coem@coem.it

DATA CONTROLLER

The Data Controller is COEM S.p.A., with registered office in Via Cameazzo 25 – 41042 Fiorano Modenese (MO), Italy. The Data Controller, in accordance with the law, is the sender of this document, COEM S.p.A. (Via Cameazzo 25 – 41042 Fiorano Modenese – MO – Italy – privacy@coem.it) in the person of its legal representative pro tempore.
You have the right to obtain from the Data Controller the erasure (right to be forgotten), limitation, updating, rectification and portability of your data; you may oppose the processing of personal data concerning you, and, in general, exercise all the rights provided for in articles 15 et seq. of European Regulation 2016/679 by sending an e-mail to privacy.coem@coem.it.
The data subject can also lodge a complaint with the Supervisory Authority.

RIGHTS OF DATA SUBJECTS

Regulation (EU) no. 2016/679: arts. 15, 16, 17, 18, 19, 20, 21, 22 – Rights of the data subject

  1. The data subject is entitled to obtain confirmation of the existence or otherwise of personal data concerning them, even if said data have not yet been recorded, and the disclosure of said data in an intelligible form, as well as to lodge a complaint with the Supervisory Authority.
  2. The data subject has the right to obtain information regarding:
    1. the origin of their personal data;
    2. the purposes and methods of processing;
    3. the logic applied in the event processing is carried out by electronic instruments;
    4. the individuals and legal entities and categories of individuals and legal entities to whom the personal data may be disclosed or who may become aware of said data in their capacity as designated representative in the country, as data processors or personnel authorised to process personal data.
  3. The data subject is entitled to obtain:
    1. the updating, rectification or, if in their interest, the integration of data;
    2. the erasure, transformation into anonymous form or blocking of any data processed in breach of the law, including data whose retention is not required in relation to the purposes for which they were collected or subsequently processed;
    3. certification that the operations specified in letters a) and b), and their content, have been brought to the attention of those to whom the data have been communicated or disclosed, unless this proves impossible or requires the use of means clearly disproportionate to the right to be protected;
    4. data portability.
  4. The data subject is entitled to raise a total or partial objection:
    1. for legitimate reasons, to the processing of the personal data concerning them, also if pertaining to the purpose of collection;
    2. to the processing of personal data for the purpose of sending advertising materials or making direct sales or for carrying out market surveys or sales communications.